Marg Y.

I called asking how to get the best from my subscription. The person on the phone didn't listen but immediately told my I was wrong about everything. She read from her screen as though I could see it - and said to me over and over that Gwinnie Bee was doing everything promised and that I should not be unhappy. The irony was I didn't call because I was unhappy I was trying to figure out HOW to ensure that Monday morning I had three items in my closet to wear each week. BUT SHE NEVER HEARD THAT! I still don't know how to make that happen and she was NOT in any way interested in helping but interested only in proving my perceived dissatisfaction wrong. I enjoy Gwinnie Bee service until I have to deal with one of their humans directly and then I find the humans arrogant and insufferable.