I googled California Secretary of State and somehow ended up on their website. You can tell from their responses to complaints that it is their intention to fool people into using their services. "We told you", "You confirmed"... SCAM. I filed the document myself immediately after noticing my mistake and it cost me $20. They charged $103.95 and say THEY filed. Why would the Secretary of State accept my filing if they did it already?
Hello, yes, if you hired us to file for a Statement of Information, then we would have probably filed and processed that the same day. We are crystal, crystal clear about the service description and how the service works, and you actively have to agree to it before ordering. If you didn't like the service, then why would you hire us? We unfortunately can't entertain this complaint as valid.