I had a problem with an order not arriving on or immediately after the specified arrival date due to the package being stuck internally, within my country (after having arrived in destination country it took over one month and three days to finally be delivered to my local post office). Jinx customer support guys were friendly and helpful and the issue was solved eventually. They respond fast and don't act like bots, which is a rarity lately, sadly. Recommended. Wholeheartedly