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After more than a month of ordering, i'm still receiving used/returned products for which i paid full price. Their customer service is extremely slow, sometimes bordering on rude. Chat response is always to wait 3-7 days. They never have a resolution on chat. Never send you a transcript. Mail replies are next to non existent.
Tip for consumers:
please believe the reviews
Products used:
none. all products arrived damaged,
Mansi N.'s review of Lumens earned a Very Helpful vote
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