I have been a fan of L'Agent and have purchased they underwear many times before. Unfortunately, Last time I purchased few items on jun 9, and I received my package on Jun 22. They sent me the wrong size, so I emailed and left them a massage few times to return my package. "Aisling Murrihy" from agent provocateur emailed me back and gave me a permit to return my items. I returned all the items back on June 27 and they received the package by July 7. However, since then I haven't received any money back from them and they refused communicating with me after they received my package. I do not recommend to buy anything from this compony specially online anymore.