- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I purchase one dress on Sept 4th with order # ******* and after 2 months when it suppose to be delivered they mentioned they can't complete the order and I requested the refund and and they came up with excuse that for technical reasons they cant refund my money to my credit card then they issued store credit and 30% discount on full price item. I wanted to place another dress on November I ask them to send my 30% discount coupon code and they emailed me that I have to pay first and then they are going to issue the credit and I went ahead and ordered a dress on Nov 21st with order number ******* and now they emailed me that they cant issue credit. They removed all the customer service phone numbers from their website this enough red flag when a company removed their customer service number. Right now I am on hold with them for more than 20 minutes while I am writing this review. Very frustrating and unethical people to work with. Stay away* Stay away * Stay away * stay Away
Malik D.'s review of IndianRoots earned 5 Very Helpful votes
Malik hasn’t received any thanks yous.
Malik doesn’t have any fans yet.
Malik isn’t following anybody yet.
Empty.
I have ordered one saree. It was going to take long time to ship. I canceled ans asked for...
I ordered few items 3 months ago, I never received any items from them. When i emailed them to...
Namaskar Malik!
We regret the bad experience you had with us, please accept our apologies for all the hassle you have been through with the order.
The matter has been escalated to the concerned team on priority. Please be assured, we will soon email you the resolution of your order.
Once again we are sorry and we assure you to provide a positive resolution. We look forward for a long and wonderful assocation with us.
Regards.
Indianroots Team