I agree with most people here services team a group of robots does any life person work there? They make it soo difficult to sell something my items have been put down from them many times they always question authenticity, I have try to sell maybe Michael kors ag and the doubt if it's authenti? Wanned me to upload more pictures which I did and still asking for more the responses are short robotic and not detailed to the topic like you can send it to any case... the bag I sent authentic purchase at dillards with tags on halo it's only Michael kors it's not luxury bag no lt gucci Louis Vuitton or Chanel they don't have authenticity code or card inside. They should educate the robots that work there how to spot fake bag and not making such a big deal of ordinary brand! I think the only no problem items to sell there I ya just garage junk than they will leave you alone... no wonder everybody buy and sell way better on mercari and poshmark if I mention vintage nobody no this I opposite to posh or mercari. Very very bad horrible page / app - 5 stars