Lynette H.

I was given the run around for 2 weeks about returning an item (for reason of not being as described). I finally had to go over the company's head to the venue they sell on to get information on how to complete the return/where to ship it back to, etc. I returned it within the 30 day window, in original unpackaged condition. I received less than a 50% refund for some made up reason by the company about extra shipping charges. No where in their return policies did it state I would have over half my refund deducted for a restocking, or additional shipping charges cost. Especially since the reason I was returning it was their fault! Customer service is incredibly rude and will ignore you! I own my own business and sell thousands of orders every month on multiple website venues and would never dream of making up false rules to scam customers out of money. BEWARE!