L L.

Ordered a pentair product 1/17. They take the money out of my account and then say not in stock price may go up. I let them no by taking my money that is a contract between us for that product at that price. They give me an invoice paid waiting for product. Today was the time frame they gave me for back in stock. Emailed and asked Russel. He said even though the website says in stock it is not. I have my husband call. They answer yup 25 in stock. He said we will be down to pick up and she states you have to order on line. He gives her the order number number and she starts blabbering lies. My complaint was the 10th this year with the BBB. The have complaints against the same thing. They carry stock and lie they don't and have no control. Now Russel is ignoring me via email and I am reviewing where I can. Liars in business need to stop doing business.