I bought skin zyme in advance because I didn't expect it to be defective. When I finally finished my first skin zyme and was ready to use my new one, it was way past the 30 day return period (like 4 months), and I explained to them clearly in the email why I bought it early and sent a photo showing how it's clearly barely been used and is defective. They didn't even take the time to read my email and sent me a generic "you bought this on, this date is past the 30-day return. Your return request has been denied. Bye!"
They lost a pretty loyal customer for good. There are alternatives (in case they thought there weren't). Anyway, I'm trying to steer clear from all the toxic ingredients brands like JM are filled with so I'm good to go!