I purchased a dress in 9/1/22 with a delivery date of 9/16-9/24. Dress arrived 10/4. After the event I was planning on wearing it. I return the dress on 10/18, Lucy in the Sky confirmed receipt of dress and said I would receive a refund in 10 days. No refund was received. I emailed again on 11/7. They promised I would receive a refund in 5 days. No refund received. I emailed again on 11/25. No response.
At this point, 3 months after purchasing a dress, I have no dress and I'm out $64. How is this legal?
Hi Lucy,
Thanks for your feedback. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so we can look into your refund.
-Kate