The $15.98 for seven day trial is too much. I cancelled after the first day. Most places give a seven day free or dollar trial, I should have went for them. There were many blank page info on everything other than what you might find on any free public site. Only three people I looked up, one being myself. There was misinformation on me too, every other relative mentioned as a family member does not exist, never heard of and was listed in between every other correct one of mine. That however may not be their mistake, because the aggregated sources they pull info from aren't guaranteed to be of certain accuracy either. The customer service was satisfactory after reaching out via email.
Hello,
My name is Kelly, I am a support manager of Nuwber, Inc.
We are sorry you had any problems with Nuwber.com.
We already canceled your membership and refunded your payment immediately after your first request by email.
Our primary goal is to reunite families, old friends. We are to help people to find the most useful pieces of information. We are not the initial source of them, we aggregate information that is already in free access and openly circulates on the Internet. However, taking into account the large number of such sources, the actual information can differ from the posted one.
Please let us know if you have any questions. We’ll be glad to assist you! Nuwber Customer Service works for you from 9 am to 9 pm on weekdays.