They have the worst customer service! I used the 24/7 support and they took forever to respond. I emailed the email and no response as well as calling the number left and never got a response. My essay wasn't finished and I haven't gotten my money back and my other order was finished 2 hours later. I'm now trying to get my money back because 1 didn't do the essay and 2 didn't even finish it on time. HIGHLY DISAPPOINTED with this Website. DON'T USE!! Getting a refund is a SCAM as well!!