Lois A.’s Reviews of LDProducts & more

Lois's Profile

Review 1
First Reviews
0
Vote 1
Thank Yous 0
Fans 0
Profile Views

49

Contributor Level

Total Points

Printer Ink

3/23/23

I have been buying from LD Products for several years and have been very satisfied with their products and customer service. Until yesterday that is! I had a problem with a new toner cartridge and have tried repeatedly the past 2 days to reach them by phone. Never get an answer or a call back. Additionally, tried to fill out their Contact Us form but it is not working. Are these guys in business anymore? What do you want to bet I get a canned response telling me to call CS or fill out the contact form like they have done to everyone else lately. They have my contact info and need to call me. I sent a fax requesting a call back and I have left several call back requests. Hey LD products... are you guys still alive?

Service

Value

Shipping

Returns

Quality

Comments (0)
3.4K Views

Helpful (1)

Thank you

Patrick D. – LDProducts Rep Over a year old

Thank you for your feedback, Lois! We apologize for the inconvenience this may have caused. We're always here to help, we would like to know more about this and work on resolving it. Please send us a private message with your order number, email address, or phone number so we can offer further assistance. You can also send us a direct message with your details on our contact our customer service support team for immediate assistance at https://ld.ink/2DM8cOU, or you can always chat, email or call us at 888-321-2552. We will look forward to hearing from you soon!