L M.

I live in Canada and purchased a set of stacking rings from the Silpada website.

The items were delivered fairly quickly, however, I was not impressed with the quality at all. The under gallery of the rings were solid, not allowing refraction of light in the stones, not as substantial as they seemed online and they looked nicer on-screen vs in person.

Yes, they have a 60-day return policy.

However, the cost to return the items is not covered by Silpada. The consumer is on the hook to pay the postage / insurance. Seriously.

I went to my post office yesterday to pop the package in the mail. The cost for the return? $32! To RETURN something. I could have bought a cute pair of earrings at Winners (and gotten to keep them!) for that.

It wouldn't be so bad if Silpada had a Canadian 'depot' address or something, that would accept returns. Nope. It had to be shipped to Florida.

Long story short, I will NEVER purchase anything from their website EVER again.

And if you live in Canada, I would advise the same to you.