First purchase, quality was horrible, and stitched all wrong. Would not refund, only exchange. Had to pay shipping. Exchanged for a designer brand, thinking it would be better quality - NOT A CHANCE - sent something similar, and NOT the brand I purchased. Guess what. No refunds even though their mistake.
Website is poorly designed and hard to use - Can't access cart - only checkout, and they automatically add the bogus reward program so be careful.
Customer service a joke and non existent.