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I paid my personal taxes through them, believing it was affiliated with Boone County. It was listed on the bill website, therefore, I concluded I had the correct website. I was charged a $28.00 fee. I was unhappy, but the consequences of waiting for the last minute to pay. Unfortunately, I received a late fee from Boone County. I called to inquire and learned that Doxo is a third party unaffiliated with the company that will mediates payment. I did not need them nor would I have divulged personal information to them. Please, buyers beware! This company charges a HIGH FEE, delivers LATE PAYMENTS, and DO NOT REFUND. I don't believe they are a legitimate, credible company. I informed them to erase my personal information. Buyers beware!
Tip for consumers:
This company did nothing to satisfy me!
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Lisa R.'s review of doxo earned a Very Helpful vote
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Hello Lisa,
We appreciate the feedback—it sounds like there may be a misunderstanding. Please reach out to our customer support at https://support.doxo.com. Our team is available to live chat, and they’ll be able to help you look into this and make things right.
Thanks,
Lisa