Lisa J.

So we ordered are things from urban planet on Sunday and it literally came the next day. We were so happy because it was so fast. That excitement went away when we opened are package. We got the wrong sizes 2 things were wrong. I got a romper and the pin tag said medium which is my size. But the actual romper said it was a large. Same thing with my sister's shorts the pin tag said her size which is 5 but the actual shorts said 7. Like on the website it wasn't sold out of are sizes so we shouldn't have a issue when it come it's not only disappointing but also unprofessional. This is the first time in my life I order from a site and the pin tag said one thing and the actual clothes said a next size. Urban planet you need to do better. This is unacceptable. So disappointed. I would not recommend online site honestly just go to the store when the pandemic is over.