If I could give this company negative one million stars I would. THIEVES of the worst kind. I ordered a thick pile rug. What I got was a folded up mat with a picture sprayed onto it. NOT EVEN CLOSE to the same item and they won't take the mat back and offered me a tenth of my money back. STAY AWAY, there are so may good companies out there, DO NOT BUY FROM THESE RIPOFF ARTISTS! Does that picture look like a plush thick rug to you? It fit into a mailing bag!