I have rarely had such a gratifying response from a company in dealing with a difficult and confusing situation. Somehow two different scripts for the same medication were on file at the VetRx pharmacy for my cat. The pharmacist caught the discrepancy right away and with the help of Kaylee, an ace staffer, proceeded to clarify and resolve the situation. In addition to this, they even expedited shipment of the medication since the order had experienced delays. I am grateful for how responsible and responsive VetRx and Kaylee were in seeing that my cat received (a critical) medication on time.
Thank you VetRx!