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Lin Z.

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1 Review by Lin

Vestiaire Collective Americas Inc.

  • Vestiaire Collective Americas Inc.

“Impossible to resolve issues! Very frustrating!”
2/8/24

When you have an issue it seems impossible to reach them for a resolution, the online chat responses are like on a one msg per day speed, and will repeatedly give you the same response hoping the customer to go away? Very frustrating! So new users, please be aware this, as we don't live in a perfect world, risk is there when an issue arrises!

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Helpful  (2)
Thank you
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Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Lin,

We are truly sorry to hear that you have not received the expected support from our teams!

Please rest assured that we are constantly working on improving our services, thanks to your feedback.

We will remain at your disposal to provide you with further support, and therefore kindly invite you to share with us your order number or item’s reference in order to identify your request.

Thank you in advance,

The Vestiaire Collective team

Lin Has Earned 2 Votes

Lin Z.'s review of Vestiaire Collective Americas Inc. earned 2 Very Helpful votes

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