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I had purchased the home and travel letter bundle from their site somewhat hastily and within 10 minutes called to cancel after reading that obtaining a real ESA online is usually a scam. The person I talked to, Derek, was nice enough and emailed a cancelation confirmation same day. Well it has been 2 weeks and still the money is not back to my bank account. Don't think it should take that long... If you really need the letter schedule an appointment with a real therapist and pay for a session, they will write you a letter legitimately.
Link M.'s review of Real ESA Letter earned a Very Helpful vote
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The order was placed and then cancelled within minutes. There were three seperate call center...
They charged a wrong amount which they said they have fixed but without telling me they reentered...
Dear Link, we're sorry to hear about your unsatisfactory experience. Please contact us at info@realesaletter.com so that we can discuss this further and see if there's anything we can do to make things right. We would like to learn more about the issues you faced so that we can address them and improve our services
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