I have only dealt with this business once. The product arrived unwrapped except for the pouch it was in with a note saying who I was and what it was but no mention of who it was from or a receipt or thank you! When i wished to return it I got no response from several emails. I then contacted them through Facebook. The response was prompt and friendly but it still took several messages to sort it. Then the credit didn't show on my account until I then contacted them twice more. Very poor customer support. I will not be using them again