It took several months to receive a doll which was the wrong doll. They sent me a boy doll with male parts for a 7 year old child. They gave me no information to return the doll and when I emailed them from the info from PayPal it was returned as not a valid address. With no other info I am out over $64 and a disappointed great granddaughter for her birthday. People like this is why a lot of people do not trust ordering on line.