“Lovely card but a charging a handling fee as well as...”
4/22/23
Verified site experience
• Previous review
Lovely card but a charging a handling fee as well as post and packing is not good.
* GreetingCardUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Taylor G. – GreetingCardUniverse Rep
Hi Linda,
Taylor from GreetingCardUniverse wanted to reach out to you personally about your review:
Thank you for that feedback. The handling fee is a per order fee, not per card. It affords us the extra TLC in handling that your order deserves insuring that your cards arrive in pristine condition - truly a 'white glove" service. It includes the careful packaging of your cards (boxes, labels, tape, bubble wrap, etc) and for cards sent directly to your recipient(s), the gentle handling into envelopes and hand applying of real postage stamps with great attention to detail.
Hope this helps. Please let me know if you have any other questions or if I may be of further assistance.
Hi Linda,
Taylor from GreetingCardUniverse wanted to reach out to you personally about your review:
Thank you for that feedback. The handling fee is a per order fee, not per card. It affords us the extra TLC in handling that your order deserves insuring that your cards arrive in pristine condition - truly a 'white glove" service. It includes the careful packaging of your cards (boxes, labels, tape, bubble wrap, etc) and for cards sent directly to your recipient(s), the gentle handling into envelopes and hand applying of real postage stamps with great attention to detail.
Hope this helps. Please let me know if you have any other questions or if I may be of further assistance.
Kindest regards,
Taylor