We went to the ST. PETERSBURG store location to Purchase a FULL SIZE MATRESS SET.We asked for help. Rob Grafton eventually came over to us and we asked to see a certain type of bedding style and he told us there were No Samples on the floor of that type...
Just lay on any bed and you"ll get a feel for that type. He then proceded to "Walk Away" as we were Asking him a question... WOW... OK. I then asked him, if we decide, would we be able to see it Before we purchase it? He then said: NEVER MIND... I DON'T HAVE TIME FOR THAT! And Proceded to walk away to another CUSTOMER!
We were TOTALLY SHOCKED! We then left! How Rude... I hope, I pray someone else does not have to deal with this man/ this Company! Location of Event was at: Bed pros 5450 4th St. N. St. Petersburg Florida. Very Poor Service... They ABSOLUTELY LOST... OUR BUSINESS... And our Friends who were going to do Business
As well, as soon as they saw what we
Were buying. They needed beds for their Guest House. They need to get Rid of Him! Bad Bad Customer Service!