Lexi z.

Absolutely terrible. I booked a flight around a month ago from LAX to Seoul with an overnight layover in Japan. However last week, I found that Japan had changed its immigration rules and stopped issuing transit visas. This means I was no longer allowed to have a layover in Japan. After upgrading to the premium services, (30-ish $), I talked to many agents to try to find the best solutions. Many of them were rude and none of them let me speak to their supervisor. They claimed that they are "just a travel agency" and 2 of them rudely said that this was completely my fault and I should've prepared better. I will never book with Kiwi again, especially not after I just lost 1,000$.

I needed a homecoming dress in a week because my previous dress was not what I wanted (from different website). After a long time searching, I came across this website. At first I was very skeptical but after reading the ratings on different websites I decided why not and take the risk. I decided to email them to make sure that they could have my dress at my house by homecoming and they were very quick to reply (within the day) and were very polite. When the dress came in, I was happy with the way it turned out since I included my measurements and the dress fit me perfectly. Only thing I would warn future customers is that the dresses AND SHIPPING (I paid for express and was very pricy) are quite pricey and are shipped from China which means that shipping could take a while.