I love PatPat maternity clothes. The store recently had several items on sale and I purchase a bunch of them. However, they were a bit too large when I tried them on. I sent a message requesting an exchange for a smaller size. Mary, who assisted me, was quick and thoughtful in her responses. She figured out the best possible way to solve the situation, which was high above my expectations. I could not be happier with the products and especially with the customer services.