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I ordered two pairs of shoes for my daughters. They took a while to arrive, and when they did they didn't fit. I was pretty bummed, but I remembered they had a guarantee. I contacted customer support by email about an exchange, and they explained what I needed to do. They were extremely helpful.
Now my daughters each have a pair of shoes they love! The look, feel and fit are now perfect. I have been telling everyone about them!
Tip for consumers:
shoes run a little small, get one size bigger if you are in-between sizes
Products used:
casual shoes
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