Leesa D.

Ours is a web designing firm whose team members operate from different locations around the world. Our problem was inviting fast and accurate feedback from our clients. The delay in obtaining feedback from them was affecting our profitability and our clients were screaming at us when these got delayed. We did not want this to happen but we were helpless. Eliciting feedback through emails had its own problems. These did not accept different types of files for transfer. They had limit over the size of the files we transferred. We sent an email about a design today and the clients responded after a day or two. So it delayed design feedback. Moreover, we had to constantly update our team members over designs’ progress through shooting emails to everybody. It was so annoying, wasted a lot of time and effort. But then some team member’s friend suggested using online proofing tool Proofhub for inviting fast and quality feedback from clients. We liked the idea and went ahead with it. And we are now so relieved. We simply enter a comment over a design and share it with a client from our browser. The design reaches to the client in split seconds. The client views it and if he notices something that needs to be changed, he can simply put his comment over it or draw shapes in it. We can see it in our browser and quickly rework on it. This then gets approved by the client. It is that much simple. We also receive timely email notifications which let us know that a specific client’s design order is fast approaching its due date, so we can create and deliver it timely without missing. All our members remain updated about progress over designs through automatic email notifications. The whole experience is so comforting. Our clients are loving it and we are simply relishing it.