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Like many others, I was tricked into paying $40 for a yearly subscription. I cancelled not even an hour after subscribing and did not use the service. After a few back and forth emails with customer support, in which I had to quote their TOS to them, I eventually was refunded $30 and my account was changed to a monthly subscription, meaning I now paid $10 for a month of the service, most features of which are useless to me. Awful customer service and predatory business practices.
Tip for consumers:
Do not purchase the “free trial.” They purposefully make it confusing so that people unintentionally purchase an expensive subscription that is difficult to cancel. They offer a partial refund, but it is rare for them to actually follow through and they attempt to keep this a secret from buyers.
Lianna B.'s review of Musescore.com earned 5 Very Helpful votes
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