- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Sent in measurements for a custom dress. Dress is immense, and cannot be worn. Only customer service is thru online queue with long wait, or email. Any poor fitting is somehow your cost responsibility despite being "custom" fit. Others need to understand this before ordering. Likely stock fit would be a way better option which although apparently is an option it's not quite clear, does not contain standard sizes only measurements as well. Have no idea how much over the $100 cost of the dress will cost this alteration, and the process is quite frustrating.
Tip for consumers:
Custom fit is poor. Do not order custom fit as you cannot return and they will not alter it,
Products used:
bridesmaid dress
Laura L.'s review of AZAZIE earned a Very Helpful vote
Laura hasn’t received any thanks yous.
Laura doesn’t have any fans yet.
Laura isn’t following anybody yet.
Empty.
The structure of the dress is absolutely awful. 3/5 bridesmaids needed serious alterations and...
Hello Laura,
I see you reached out to our support team today. Additional information will be requested on how we can confirm your measurements to confirm they match what was ordered. If the dress was made incorrectly we would refund you in full or begin a remake for you if you wanted. The CS team will be sending you details on how to confirm your measurements shortly. Thank you Azazie Support Team.