Lateacia A.

I ordered my items and spent about 40 dollars on items. I contact after 15 days and they stated due to high volume it takes awhile. Poor communication and shipping was the first issue, so after I contacted them regarding this issue. They stated like the shipped the item which I never recieve and the sad part when it stated I supposedly was shipped. I have cameras on my home no delivery or ever received my item on my porch. I called same day text and etc they ignored my calls and I kept reporting and calling until someone told me to wait 5 days before a case can be made I did so and was back on contacting them so the finally did a case and stated it will take 14 days guess what it's over a month and I called and sent messages since the 14 days was due for information regarding my package or money. Now today they going to lie and say UPS was trying to contact me which was a lie because I contacted them too with the tracking number and spoke to several supervisor with same response they have no tracking to my order, so I contact them now they stating they will not replace or refund me my money so I advise anyone please no longer buy anything from them especially ordering from there app you will not get your package they will play around with your money and product and come up with some lie or excuse like I told the lady it's my money and not yours and I will never support this company or have my family continue to buy from this sad company