My buying experience was nothing short of phenomenal. My main contact was Matt Spivey but I did speak with a couple of others. Every person I spoke with was extremely helpful and honest. I wasn't entirely certain where to start and what I needed so I am thankful that I had the guidance. I definitely put Matt through the ringer with how many times I changed my mind on what I wanted but he was willing to work with me which is what I was most happy about. I highly recommend this company. I have my desk now and love it!