Krystian B.

I have been using ySense on and off for I believe a year or so. I would only really finish surveys and offers that seemed somewhat profitable, so I wasn't a very active user for most of the time and I did not really have many complaints.

It is difficult, however, to give the site more than 1 star, as my account has recently been deactivated (which I found out by trying to log in, rather than receiving any sort of e-mail). Luckily, I only had around 10$ on there, as I had been cashing out whenever I reached the PayPal threshold. Now, deactivation wouldn't be a problem - perhaps I've done something wrong.

Here is where the absolute worst happened - I tried to contact customer service, asking what I've done wrong - either to explain myself or simply understand what even happened. The answer was a copy-paste "you violated ToS", which is okay at first, so I tried to dig deeper - after all, I had some small amount on my account and I didn't believe I've done anything wrong. The answer to my followup was "noncompliance with ToS". Not only that, they also finished the e-mail with "case closed, the decision is final".

In other words, they deactivated an account with money in it without giving a single reason and then decided to spit in my face - good going, ySense. Do not use this website, because you never know when they're in the mood to simply close your account and lock all your funds.