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I purchase a varsity jacket on December 4th and the estimated arrival date was December 14th. I reached out by chat like 3 times, especially once I saw my order said processing still. It had already been a week and a couple of days. Each time I reach out by chat I received different answers or no answers at all besides that I would receive it by the 14th. Once the 14th was here and it was not received I was pissed! I reached for the 4th time and the lady told me the item has not been shipped yet and it's being sent to an escalation team. Which they would get back within 2-3 days. I explained to the lady I really wanted the coat and not a refund. The so call escalation person reach out and explained they had not heard back about the coat and they will let me know something soon. The next day or 2 my money was refunded and I got no explanation! I was pissed! PLEASE DO NOT ORDER FROM THIS COMPANY! YOU WILL NOT GET THE
ITEM!
Tip for consumers:
they suck!
Products used:
it never came
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