Kristi S.

Cannot believe they are in business. They do not have the resources to apply a simple price adjustment…I was unsuccessful in many attempts to online chat (dealing with robots), phone calls (which were impossible to reach a person) and email which still has never been replied to over a month later. For such high end products I would expect some type of customer service, their reply when I finally reached the manager after many attempts was "our system will not allow me to do that." So I had to return an item and reorder the exact same thing for a price adjustment, which is the only way they said they could handle…it took many weeks, correspondence and lots of frustration. Will never ever do business with this company again!