I purchased a canopy and it never showed up. So I got ahold of the company and they said it got lost at customs. When I asked for a refund because I now don't trust I will get it, they went ahead and re shipped a new one and will not give me a refund because of that. The new canopy has still not arrived! I was hoping to have it before my baby is born so I can use it leaving the hospital to cover her from the germs. I have wasted quite a bit of money on this product that I never recieved.