Kristen S.

I had to change 2 sizes on an online order a few hours after making the initial purchase. I had to speak to 3 different representatives who were all very friendly, unfortunately gave me false information each time (this was why I had to keep calling back). In the last phone call, I was told I would be sent a coupon in my email for my troubles to be disappointed again. They seem like they will tell you anything to get you off the phone. The items were ok but definitely not good enough to outweigh how customer service makes you feel.