Kendra H.’s Reviews of BisonOffice & more

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Furniture

“Customer Service is GREAT, Item not so much!”

4/22/23

I recently placed an order for a chest of drawers. The item arrived in unfavorable condition. Bison Office customer service was amazing and fixed the problem within 1 briskness day.

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BisonOffice C. – BisonOffice Rep 8/24/23

Dear Kendra,

We deeply regret the state in which your order was received. We hold a genuine desire for all our orders to reach our customers in impeccable condition. However, we recognize that occasional freight damage does occur, and we are diligently collaborating with our logistics team to mitigate its effects on our valued customers.

We're genuinely pleased to learn about the positive interaction you had with our customer service team. Assisting you in resolving these issues has brought us great satisfaction, and we want to express our heartfelt gratitude for allowing us the opportunity to assist you.

Please accept our sincerest apologies once again for the inconvenience caused by the condition of your order. Your feedback is pivotal as we strive to enhance our processes and services moving forward. Your patience and understanding during this time are greatly appreciated.

Thank you for your trust in us.