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Poor communication skills, bad customer service, LOTS of excuses! Lady Dreams (boutique) should be taken down! Thank God there was a glitch on the ordering page! Buyer you have been warned! SCAM!
Tip for consumers:
The on-line website chat says they answer immediately, that's a joke too! This site NEEDS to be taken down! SCAM!
Products used:
I was told there was a "glitch" on the ordering page so my order didn't go thru, thank GOD!
Kept getting an error at check-out which I notified them by email; was told pay-pal is now their only form of payment... shouldn't this be listed on the FIRST PAGE of their web-site?
* Zolucky attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Thank you for your feedback.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
Sorry for the inconvenience caused, sometimes payment failure may be caused by network problems or the risk prevention mechanism of your card issuer, we recommend you to try multiple times.
If you encounter difficulties in payment, or cannot complete the payment, you can try to change to another card, or pay with the PayPal balance. (The card is just used PayPal as a guest to send the payment to us. PayPal is the intermediary to transfer the payment from credit card or debit card to our PayPal account.)
We have been committed to providing customers with better service. When you encounter problems when placing an order, please feel free to contact us. Any problems, you can email service@zolucky.com or chat with us online for further help.
Zolucky is a trustworthy online shopping store. We commit to provding a better shopping experience to consumers.
Have a good day!