Kim B.

Cancelled my free trial after 6 days. Now I find ancestry.co.uk have taken a whopping £69.99 from my account without my permission. When you try to complain you get a"bot" which just sends you around circles and trying contact them by phone is impossible. Of course, they are going to make it all as difficult as possible. They, of course, claim they have no record of your cancellation. Do not give these scammers your bank details. Apparently this deception is common practice on their part. Check out their reviews on Trustpilot. This type of deceit should be against the law.