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Kimberly S.

Contributor Level

Total Points
180

1 Review by Kimberly

  • Burpy

7/28/18

I was trying Walmart delivery for the 1st time for my disabled mother. So after shopping I proceeded on to check out. After entering all my information ex deliveryaddress, card and billing address the message appeared saying CV code was incorrect I made sure it was then message said being denied by my bank so I called. Bank verified they were not denying and information was correct on their end. I then tried again and message said billing address doesnt match. So I chatted with an operator and they said the same. So I asked to speak to a live person via phone. This person continued to tell me based on their computer my address dont match so they cant process order. I insisted that they look into it because I have had the same address and bank for over 5years. He just rudely told me I have been marked as fraudulent and my order will not be process so this will be my 1st and last time ever using their site. I was referred by a co worker to help with my disabled mother thanks so much for non help. They need true CUSTOMER SERVICE TRAINING...

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