This company is a piece of $#*!. I had my bike for 1 week and the peddle came off. The screw had be stripped. I waited on hold for 1.5 hours to be told to screw it in tighter. I said that wasn't an options. So I was told I would get a new peddle. What came in the mail? Screws that go to the seat. Also they are only open 8-6 M-F, so good luck talking to someone if you work.