I purchased a boat cover June of 2020 because it had a 12 years warranty. 3 years later the cover starts falling apart. I write to them send pictures and their response is purchase a new one at 45% off and then and only then do they produce the term and conditions of the actual warranty. Never was it included with my purchase.The warranty states they warranty material and workmanship and both have failed. There is no way I will spend over $100.00 to get satisfaction. Horrible company!