Kelvin K.

I am one disgruntled customer. I ordered "XCOM: Enemy Unknown" from this website in october. I then received an email from "Steven Mills" that asked if it would okay to be sent the keycode for the russian edition and then have to go through VPN and then several complicated steps to activate it, else I would be refunded the money. I said no, please refund me the money, it was not mentioned that it would be so complicated on the website when I ordered it.

My paypal account was charged anyway. I sent several emails to customer support regarding this. After a few unreplied emails, he offered to send me the keycode for the international version, which I did not receive also. I sent several emails requesting for refund which was not replied to, and even my facebook post on his facebook site for gameguideworld.net to warn others was deleted, and he has blocked me from further postings. No game, and no refund, so I would not hesitate to call him a CHEAT and FRAUD. I am not sure how many are cheated this way, but I am determined to let his actions be known to all. Fortunately there are third party websites like this where I can post to warn others and he cannot delete it.

I have since gotten the game direct from steam, and to this day, there is no reply from him and no refund. This is the first and last time I buy anything from GAMEGUIDEWORLD.NET. BUYER BEWARE!

(If anyone's interested, I can send them the email exchange between me and this cheat as proof)