Kelsey D.

Happiest Baby would not publish my negative review on the safety concern (see pictures bellow). My initial review for the sleepea:
As other reviewers point out on several other websites including this one, this swaddle is not safe. When waking up for night feeds we found the Velcro to be up on and over our baby's shoulders the first night. Worried about the material covering her face we watched her in it during a nap the following day. When baby moved and wiggled her arms the Velcro moved up her shoulders again. We did purchase the correct sized based on the website, followed the directions on the box, the recommendations from the website, and their Facebook video on YouTube. We did not purchase the cloth diaper to secure her arms down as responds from customer service on here recommend -it defeats the purpose of the 5 second swaddle as well as not feeling comfortable adding an extra layer over baby. I don't feel we should have to purchase more items to make the the swaddle we already bought safe and effective. When reaching out to customer service with concerns and attempt to exchange our other two unopened swaddles (the following day of receiving our order) thinking a size up would suit our baby better we were told to gift the two unopened ones and as there are no exchanges even with proof that we had not opened the other two boxes and offering to pay for shipping there and back to us by two different customer service agents. The fact that the company would not let us exchange sizes (we weren't not trying to get our money back) proves they too know their item is not of high quality. The ease of putting this swaddle on is not worth the possible risk of covering or blocking your baby's nose and mouth. We recommend the halo sleep sack or nest for a comfortable and safe swaddle for baby that is also easy for parents. In addition to the safety of both the Halo and Nest swaddles, Nest customer service allowed an exchange even after opening their swaddle. Overall, this is a total scam. Don't waste your money or risk your baby's safety.