Delivery took forever which was OK once I found out it was coming from Hong Kong... what, that was not on their website. Then It shows up rolled up in bubble wrap, no tube or any other protector so it shows up bent and crinkled. I did not read that I would have to get my canvas stretched and framed on my own, I thought it would come framed and ready to hang. I am still waiting to hear back from the company as I have called and left a message, emailed and have direct messaged them via their website. For the amount of money I paid for this canvas, I am very disappointed in this company and hope they will respond and make it right. I will follow up with this review once I hear back and hopefully they will redeem themselves.