K D.

Ordered a blanket middle of May, had no communication from the company to say that there was a delay in the orders. Emailed 2 times and got a reply on the 3rd time trying to find out where my order was at the middle of July! I said I wanted to cancel the order as no one was replying was told I can't cancel the order, and "Little backed up because of this little pandemic going on but shouldn't much longer" No sorry we didn't contact our customers, or sorry for the delay... You don't mind when there is communication, but leaving your customer guessing for 2 months is unacceptable! Order arrived today expecting it to be a decent size and it looks like it is for a young child, the size is a large towel, doesn't even cover a single bed. They don't give refunds, only store credit, well after having such a terrible experience with this company I want nothing to do with them again, I certainly don't want to buy anything from them or have store credit. This place MUST be shut down! Probably run by some spotty teenager who has no concept of how to run a business and be professional!