K B.

I've researched my situation through SunTanCity reviews and I'm not the only one that got ripped off through being told I was getting a one-month membership to find out that my credit card continued being charged monthly while I was out of state (hence why I only tanned for one month, to get ready for my stay in the south). I have no paperwork, no account, no emails confirming that I signed up and even had an account to access. I also contacted the corporate site chat and was offered a Glowcard and told I would receive it in 14 days if approved, and found out after I had to call back to check on status that is was denied. All I can say is that a business model has been actively set up to get customers to purchase membership unknowingly. And when the only option to close the account is to physically come in and close it, is also a model to make it has difficulty as possible to stop a membership. Don't use this corporate franchise. At least I'm know I'm not the only one that was ripped off. Pathetic